Zoho CRM is a customer relationship management application that provides a complete solution to running your business.   Comparable to salesforce.com, Zoho CRM offers you a wide variety of features at a much lower price.

The main features of Zoho CRM are:

  • Sales & Marketing
  • Inventory Management
  • Customer Support & Service
  • Reports & Dashboards

As the size of your company grows you’ll be able to assign security to individual users based on their position or job role.  This can prevent accidental errors by allowing too many people to access the data.

Now you’re not going to get customization features as you would with salesforce.com but for a smaller size business you can still take advantage of a very powerful CRM system.

Zoho CRM offers a free edition that comes with up to 3 users.  This way you can test the software before committing any money.  Even if you decide to go with their paid services, they start changing you from the 4th user, so you would basically get the first 3 users free.

  • Professional edition is $12 /user/month
  • Enterprise edition is $25 /user/month.